Visitor
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2 Messages
Window sensor
Today while I was home I heard the ding go off for a door or window being opened. When I checked, the system said a window is open however I've checked all doors and windows and they are all locked. As of now the window is still locked but the system shows it is open.
XfinityJorge
Official Employee
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1.7K Messages
1 year ago
Hello there @user_3a90ba thank you so much for contacting our Xfinity Support Team over our Forums. We are happy to work together to help you get that message corrected, and we apologize for any trouble. In order to get started, can you please send me a private message to Xfinity Support with your full name and full address by clicking the chat icon in the top right?
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