xCam2 connection to XW4 - connector pinout diagram

user_gc2csw Thanks for posting on our community forums. We don't have a way of troubleshooting an RJ45 connector or how to guide you on the color/pinout diagram. But if you need replacement cables for your Xfinity Camera, we can send a technician out to help with that. Could you please send our team a Direct Message with your name and service address? Our team can help. 

 

To send a Direct Message:

Click "Sign In" if necessary

• Click the "Direct Messaging chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it