New Poster
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2 Messages
Xfinity Camera Doorbell - need a new compatible chime
I have an xfinity doorbell camera installed. My current chime (hardwired) is broken and needs to be replaced. My transformer is 24v and thus supports the new xfinity doorbell. BUT I am having trouble finding a new indoor chime that will work on a 24v transformer to which i will connect the xfinity chime. All chimes I have seen on amazon say they are for 16v transformers. I need links to new indoor chimes that will work with this new doorbell please. Some articles say a 16v chime will work on a 24v transformer, while other articles say it will not! Xfinity needs to make it easier for me to buy a new compatible doorbell chime that works with their doorbell camera!!!!
Instructions say it needs 16-24v transformer. I have a 24v transformer. Now all i need is a new chime that is compatible with 24 v transformer. send me links please!!!
CCJoseph
Problem Solver
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729 Messages
2 years ago
@
I have done some serious digging, and I am not finding a lot of links for that. I am happy to help you look at getting a tech out though just to be safe if that is something you would be ok with. I would just need you to send me a DM with your name and address by following these directions:
To send a direct message you may need to:
Click "Sign In"
Click the "direct message" icon
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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