Xfinity doorbell camera sending alerts for motion outside of area setting

Thank you Raul for responding. However, the steps you mentioned do not resolve the issue. I believe the app is defective.

hi there. Is the App giving you an error message when you try to modify the settings?

Area can be modified without error 

After modifying the area, I tested for motion alerts. Motion inside the area generated an alert, and motion outside the area did not. It appears that changing the area fixed the issue. I'll post again if I get any incorrect alerts.

Thanks Roberto

Nicely done. I know future members who search for the same issue will be happy to find your post regarding how you fixed it. Thank you for that! We will keep this thread open for a few more days to give you the chance to reach back out if you need.