Visitor
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2 Messages
Xfinity Home Indoor Camera
I have XFINITY Home and recently my touchscreen got upgraded with the newest one. This meant that my 3 older cameras no longer work and only 1 works which is the latest Indoor Camera. I was trying to purchase another Indoor Camera through Xfinity's Website but it kept failing, do I need to go to the store to order the new camera?
In addition, what is the Model Number of the latest Indoor/Outdoor Camera, is it SCHX4AEW? I am looking to purchase a used one but I wanted to make sure that I order the correct one.
XfinityChelseaB
Official Employee
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1.7K Messages
14 hours ago
Hello @user_9qf68z, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
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