Xfinity Home security problems

I have been a xfinity customer for over 20 years. Many years ago I signed up for Xfinity Home security complete with CO2, smoke, six security cameras, etc.

I was first told that CO2 monitoring was no longer offered, and I should just take it down. Next, all six of my security cameras (which I bought from XFINITY) stopped working all at the same time. I was told my only option was to purchase new cameras because the ones I purchased from XFINITY were no longer Support.

I now have a smoke detector which continually goes off and I’ve had three technicians come out and look at it. I was told that XFINITY would be getting updated models, but they were not available yet so I would just need to wait.

XFINITY is charging me the same now as when I first signed up for the service. How is this reasonable?

I definitely would not recommend Xfinity Home security systems to anyone. I would love to talk to Senior management about my ongoing problems, but no one seems to be interested. I never hear from anyone. I will be moving my service to a Company with better customer relations, and better products.

Thank you, [Edit: Name Removed]