Visitor
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1 Message
XFINITY Home touchscreen with home Wi-Fi
I have the Xfinity home security touch screen from my service which is currently canceled - they left me the touch screen and the Netgear wireless router. The unit still chimes for door/window alerts. But it also double beeps every 10 - 15 minutes due to lack of Xfinity service connectivity ?
Two questions -
Can I stop this annoyning beep ?
Can I use my local WIFI for the time and weather (as both are wrong/blanked out since service stopped)? I selected my home wifi network and it says connected successfully, but the time/date are still off
XfinityRichard
Official Employee
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2.7K Messages
6 days ago
Hi there, @user_8otna2 Thank you for taking the time to reach out. That double beeping is the Xfinity touchscreen is letting you know about the lost connection to Xfinitys servers because the service is cancelled, even if your home Wi-Fi is working. Since you canceled service, the beeps are a persistent alert, and you'll need to return the touchscreen (recommended) or try to find specific codes/menus to disable alerts, though it's designed to keep signaling; the sensors themselves use standard Zigbee, so you could use them with another system.-Richard
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