Visitor

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Monday, March 2nd, 2026 4:21 PM

Accidentally Redeemed Watch Discount Without Using

Hi, 

I clicked on the smart watch discount deal to see the discounts offered. Didn't know that I had a deadline to redeem the code. Now that the deadline is past and can no longer get the discount, is there a way to get a new code or still be able to get the discount since I haven't used it?

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Official Employee

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2.1K Messages

12 hours ago

Hi there, @user_zb2i3h! Thanks for reaching out to us here on the Community Forum. Sorry to hear that you missed the deadline on that discount. While we cannot guarantee a new code is possible, we can certainly try. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.

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