PoseiDon0420's profile

4 Messages

Friday, September 19th, 2025

activate replacement galaxy Z Fold 5

I am trying to activate replacement galaxy Z Fold 5 

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Official Employee

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2.6K Messages

18 days ago

 

PoseiDon0420 Thanks for reaching out about activation of your new mobile device. We can certainly help with getting the device activated. 

Can you send us a direct message with your full name, name of account holder (if different), and service address please?

To send a "Direct Message" to Xfinity Support:

Click "Sign In" If necessary

Click the "Direct Messaging" icon (speech bubble)

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person".

Instead, type "Xfinity Support" there

As you are typing a drop-down list appears. Select "Xfinity Support" from that list

An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

 

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