Apple Watch bait and switch

On September 2, I contacted Xfinity customer support after noticing I was being double billed for Netflix. The support representative offered to correct this by moving my account to something called “Xfinity Now” - which eliminate the Netflix issue and lower my monthly bill. As an added bonus, the rep says, the account change comes with a FREE Apple watch. Event though I already have an Apple Ultra 2, I thought if the watch was free I will take it and gift it to a close friend.

Late on - I receive correspondence from Xfinity informing me I will be charged $12.49 plus tax on a monthly basis for the watch. This, in no way, is a free phone. The tactics used to get my agreement by initially calling it a free phone are at best extremely disingenuous and unfair and at worst disgustingly deceptive. I am a senior citizen living on a fixed income, and every dollar counts. I cannot, and will not, submit to this bait and switch.

Adding a bit of insult to injury, the watch was not even delivered to my residence. My next door neighbor came by this morning and said a package with my name on it was found on her doorstep by a construction worker. How is it that Xfinity ships out expensive hardware such as an Apple watch without requiring a signature????

I wish to return the watch asap. Please provide guidance on how to execute the return.

James