Visitor
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1 Message
Apple Watch cellular plan activate
I got my kid An Apple Watch today and have Family setup. Try to get a stand along cellular plan through 1Global (Better roaming ) but got stuck when I installed it. It shows “ the Xfinity mobile account on this iPhone cannot add a cellular plan to your Apple Watch” anyone knows how to resolve it? thank you
XfinityJustinM
Official Employee
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67 Messages
7 days ago
Greetings @user_w45470 ,
Apple watches are great for kids, glad you decided to pick one up for the little one! If the Xfinity mobile line was active on the device you will need to have the line on the watch deactivated or removed. Did you purchase this device from Xfinity or from another person?
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