Visitor
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1 Message
Apple Watch SCAM!!!?
I was changing my internet. Was offered a year of free cell phone. Then they said you also get a free Iwatch. I am now paying for this watch. This thing feels so scummy. This was over the phone with someone I could barely understand telling me I can get a free watch. This can't be legal. I will be looking into further legal repercussions but I just want to get rid of this stupid watch and this terrible service from this terrible company at this point.
DreamSayerZ
Problem Solver
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1.1K Messages
13 days ago
The watch is free, but you'll receive bill credits each month until the cost of the device is paid off. The other caveat is you pay an extra $10 month watch data fee. They should have explained this to you. Or was noted in the contract you signed/approved.
(edited)
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XfinityJorge
Official Employee
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3.1K Messages
11 days ago
Hi @user_4raf64! Thank you so much for using our Forums and for taking the time out of your day to reach out. We are here happy to review the account and to make sure you promotion or offer is honored. Please send us a DM so we can review everything to take care of you.
To send a "direct message" / "private message" message to Xfinity Support:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "Start new conversation" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
• As you are typing a drop-down list appears. Select "Xfinity Support" from that list
• An "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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