2 Messages
Being charged for a phone I returned before warranty agreement!
Literally gave me a non working phone I returned it within the warranty exchange for a new phone. They said they received it before the warranty agreement. Now after 4 Months they're saying they never received the phone before the warranty agreement and expects me to pay for the phone all of a sudden. A phone that I DONT EVEN HAVE BECAUSE IT SENT IT BACK. This is literally the worse company. Then even worse they say they don't know where the phone is!!!
XfinityDilary
Official Employee
•
2.5K Messages
4 months ago
To send a Direct Message:
Click "Sign In" if necessary
• Click the "Direct Messaging chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
0
0