Skip to main content
user_34fz0v
1st Topic

Visitor

 • 

1 Message

Monday, February 23rd, 2026 6:59 PM

Blacklisted

I purchased an iPhone from Xfinity and paid it off and transferred service to another carrier a year ago. They told me today that my imei was blacklisted and to contact Xfinity. I need Xfinity to remove my imei from the blacklist.

Question

 • 

Updated 

12 days ago

17

1

0

Oldest First
Selected Oldest First
XfinityBrianH

Official Employee

 • 

2.1K Messages

12 days ago

 

user_34fz0v Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

0

0

forum icon

New to the Community?

Start Here