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user_34fz0v
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Visitor

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1 Message

Monday, February 23rd, 2026 6:59 PM

Blacklisted

I purchased an iPhone from Xfinity and paid it off and transferred service to another carrier a year ago. They told me today that my imei was blacklisted and to contact Xfinity. I need Xfinity to remove my imei from the blacklist.

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3 months ago

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XfinityBrianH

Official Employee

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2.2K Messages

3 months ago

 

user_34fz0v Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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