Visitor
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1 Message
can't recieve group messages from android users on my iphone
Within the past few days I haven't been able to receive messages from Android users within a group chat. I can send messages to that group but I can't receive them. I am an iPhone user. Messages from other iPhone users are coming through in the group chat, but nothing from Android users.
DreamSayerZ
Problem Solver
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883 Messages
23 days ago
@user_na5xyz What is the make/model of your iPhone and iOS version? Confirm that RCS Messaging is enabled in your Messages settings. Also, who is your wireless carrier?
(edited)
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XfinityMarcus
Official Employee
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1.7K Messages
21 days ago
user_na5xyz thank you for using the Xfinity Community Forums page to reach out today. I understand that you are coming across some concerns with receiving messages from android users. Are you able to share the information with us that DreamSayerZ asked for, specifically the device/software version you currently have?
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