Visitor
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1 Message
can't recieve group messages from android users on my iphone
Within the past few days I haven't been able to receive messages from Android users within a group chat. I can send messages to that group but I can't receive them. I am an iPhone user. Messages from other iPhone users are coming through in the group chat, but nothing from Android users.
DreamSayerZ
Problem Solver
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911 Messages
4 months ago
@user_na5xyz What is the make/model of your iPhone and iOS version? Confirm that RCS Messaging is enabled in your Messages settings. Also, who is your wireless carrier?
(edited)
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XfinityMarcus
Official Employee
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1.9K Messages
4 months ago
user_na5xyz thank you for using the Xfinity Community Forums page to reach out today. I understand that you are coming across some concerns with receiving messages from android users. Are you able to share the information with us that DreamSayerZ asked for, specifically the device/software version you currently have?
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user_1ahh08
Visitor
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1 Message
14 days ago
I started having this issue on my 13 pro max. Thought it was a phone issue. Did all the recommended fixes. Upgraded to the 17 pro max, same issue. Can only receive group texts on data. The store told me it was Apple and Apple says it’s Xfinity. Help!
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