Visitor

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1 Message

Friday, May 1st, 2026 5:57 AM

Change sim

Hello I have a sim the store provided and need to change my phone Sim card to this device

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Official Employee

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4.2K Messages

2 months ago

@user_bjompd hello and thank you for taking the time to reach out to us here on our Xfinity Forums. Just to clarify, are you trying to move the sim from one phone to another?

Visitor

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2 Messages

No.trying to switch from AT&T to Xfinity. New Sim card arrived today. It's in phone but not working

Visitor

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2 Messages

need help to put Xfinity on cell phone

Official Employee

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4K Messages

Hi there, @user_amvr65! Thanks for reaching out about getting Xfinity Mobile on your device. Have you already signed up for the service and are trying to activate it on your device?

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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