Visitor
•
2 Messages
Free apple watch???
I was scammed to accept the $300 reward a so called free watch by the agent I called to help with my phone activation. Fund thing is I don't even use iphone. My son uses iphone 14 pro, however he lives out of state and won't be back a few months later till Christmas. Now, here is the thing, I find out later by reading reviews, the watch has to be activated within 30 days, otherwise there is cost for the device and watch line. I feel pissoff. This is a total scam. The agent never told me that. I have been with xfinity for decades. This is how they treat their loyalty customers. Xfinity, if you keep doing this, you are lose your business for sure.
XfinityKei
Official Employee
•
1.9K Messages
16 days ago
@user_wg7699 I’m sorry to hear of the frustration we caused you. I can check on the details of that reward offer for your smartwatch. Can you please direct message me your first and last name along with your full service address so that I can assist you?
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
0
0