Visitor
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1 Message
How to cancel an order that hasn't been shipped
I ordered an iphone with trade-in which is still on backorder, how do I cancel this order ? there is nothing in email that tells me how to do it
Visitor
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1 Message
I ordered an iphone with trade-in which is still on backorder, how do I cancel this order ? there is nothing in email that tells me how to do it
XfinityAlfonso
Official Employee
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2K Messages
7 days ago
Hello user_vs5md8 thanks so much for taking the time to reach us here via our Xfinity Forums! We'd love to assist in cancelling the iPhone 17 pre-order. Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.
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