I cannot activate my phone. I am transferring my account from Verizon. Tells me it is not eligible. Do not know why. It is a iPhone 11 Pro

user_zdqzpc Thank you for stopping in for help with your iPhone 11 showing not eligible. If you are getting this message when using the Compatibility checker, it may be due to a few things. To use a phone you purchased with us on another provider, the phone would need to be paid off and active on account for a specific amount of time before it is locked. I would check to see with your current provider to make sure you meet their requirements to unlock the device are met.