Hello, @user_jc0g98 thank you for reaching out over Xfinity Forums. You've contacted the right place for assistance, and wanted to see if you are still needing assistance. I can help submit a change of ownership request, this is what is needed to change the name on the account: https://www.xfinity.com/support/articles/account-ownership-change
To update your saved payment method, there is the great self-help option of being able to change that either through the Xfinity App or logging into your account online: https://www.xfinity.com/support/articles/my-account-app-manage-stored-payments
Please let me know if you need help with getting the change of ownership request.
XfinityJustinC
Official Employee
•
1.5K Messages
21 days ago
Hello, @user_jc0g98 thank you for reaching out over Xfinity Forums. You've contacted the right place for assistance, and wanted to see if you are still needing assistance. I can help submit a change of ownership request, this is what is needed to change the name on the account: https://www.xfinity.com/support/articles/account-ownership-change
To update your saved payment method, there is the great self-help option of being able to change that either through the Xfinity App or logging into your account online: https://www.xfinity.com/support/articles/my-account-app-manage-stored-payments
Please let me know if you need help with getting the change of ownership request.
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