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user_lpe826
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Visitor

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Thursday, March 12th, 2026 12:34 AM

Id Verify

I submitted identification over 3 days ago and have yet to receive a follow up email that it was accepted. I was wondering when exactly i would get a email back? 

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Updated 

14 days ago

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XfinityThomasA

Official Employee

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3.3K Messages

14 days ago

 

user_lpe826 - Hello! Thank you for choosing Xfinity and joining us here on the Forums! Can you tell me a bit more about the email you received and need for verfication? We'll get to the bottom of this!

 

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