Visitor

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2 Messages

Tuesday, June 16th, 2026 10:13 PM

Increase my credit limit from $0

I have been a diamond member for more than half a year yet my credit limit remains at zero. This is incredibly frustrating because I want to upgrade phones and utilize my $300 smartwatch credit. 

Oldest First
Selected Oldest First

Official Employee

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3.4K Messages

8 days ago

 

user_9yq45b As a diamond member, if your credit limit remains at zero for Xfinity Mobile, it may be due to not qualifying for service based on your credit inquiry results. Xfinity Mobile reviews accounts automatically for credit limit increases based on factors like payment history and tenure. If you meet the criteria, you will be notified of any upgrades to your line and dollar limits.

 

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