Visitor

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1 Message

Wednesday, September 24th, 2025

iphone 12 only gets 90$ trade-in value with premium unlimited account

Hi,

I was told that I can upgrade my phone with great trade-in value with premium unlimited account. So I signed it up around 1.5 month ago. However, when I try to order the new iphone 17 these days, the website shows the trade-in value is only 90$, far below the threshold 500$, even though my phone is in a great condition (i.e. answered 'yes' to all the trade-in question).

Does anyone know why? Thank you.

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Official Employee

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2.6K Messages

13 days ago

@user_0l1zs0

Thanks for reaching out to us, I have the iPhone 12 too so I know the value is getting lower each year as apple updates to newer phones, this link https://www.xfinity.com/mobile/trade-in/check-condition is a great resource to check the trade in value of your device as it's all based off your IMEI number, data and how you answer the questions

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