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Sunday, December 10th, 2023 10:44 AM

Closed

iPhone 15

is it customary now for a new iPhone to be delivered without a charging block? This cord is different than my old iPhone cord. Therefore, I have no way to charge my phone. Very frustrating.

Official Solution

Official Employee

 • 

1.3K Messages

1 year ago

@user_391359 Good morning! Thank you for taking the time to reach out to our Community Forums Team. I can see how not having a charging block would be frustrating. The iPhone purchases don't come with a charging block, but you can choose one for purchase through your Xfinity Mobile account. You will find the items that come with your purchase in, "in the box". Please feel free to let me know if there are any other questions I may answer for you. 

 

https://www.xfinity.com/mobile/shop/phone/iphone-15?colorName=Black

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