Visitor

 • 

1 Message

Friday, October 3rd, 2025

Is it possible to early upgrade phone under old promo?

I got my iPhone 16 Pro through the “on us if you upgrade plan” promo, and I’m still receiving credits toward it. If I upgrade early to the iPhone 17 Pro, what happens to the remaining balance on the old phone? Do the credits stop, and would I then be responsible for paying off what’s left on the iPhone 16 Pro, or could I trade it in as part of the new upgrade? Would I lose the rest of the promotional value from my current deal once I start a new installment plan for the iPhone 17 Pro? When I apply my current phone as a trade-in for the 17 Pro, it shows no payments, just a new 24-month commitment, does that mean the trade-in clears out the balance and cancels the credits from the old promo, or am I still on the hook for something?

Oldest First
Selected Oldest First

Official Employee

 • 

126 Messages

4 days ago

 

gabriel_delgadillo Hi, and welcome! You've asked some amazing questions! Those are some good questions to ask considering you're focused on the deal. If you were to upgrade, and there is a remaining balance, you will have to pay your device off in full. Your promotional credits are only able to be applied to your device payments over the 24 months. If you pay your device off, you will forfeit the remaining promotional credits. When you purchase your new phone, you will go into your new device payment plan. 

 

forum icon

New to the Community?

Start Here