@user_atni3s What is the make//model of your phone? If Samsung or Google, you can use Find My Mobile or Find My Device. If Apple, use Find My app or go to iCloud.com/find
Hello @user_atni3s, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. So we can not find the phone on our side, but it looks like the community did give options on how to possibly find your device yourself. If you're not able to find the device please let us know, so we can help you put a claim in if you have a Xfinity Mobile Protection Plan.
DreamSayerZ
Problem Solver
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883 Messages
2 months ago
@user_atni3s What is the make//model of your phone? If Samsung or Google, you can use Find My Mobile or Find My Device. If Apple, use Find My app or go to iCloud.com/find
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XfinityChelseaB
Official Employee
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1.9K Messages
2 months ago
Hello @user_atni3s, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. So we can not find the phone on our side, but it looks like the community did give options on how to possibly find your device yourself. If you're not able to find the device please let us know, so we can help you put a claim in if you have a Xfinity Mobile Protection Plan.
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