user_z4vviv thank you for using the Xfinity Community Forums page to reach out today. Let's assist you with your missing device. Firstly, do you know if you had Xfinity Mobile Care on the device?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
XfinityJeffB
Official Employee
•
581 Messages
1 month ago
Hello user_961b73, thank you for reaching out. Are you currently an Xfinity Mobile customer? Do you have the Mobile care plan?
2
0