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Thursday, February 6th, 2025 8:59 PM

Missing content in package

Can anyone help. I ordered a s25 ultra titanium silver and the FedEx box was delivered empty. I've tried calling both Xfinity and FedEx. I'm just trying to get the phone I ordered and making payments on. Thank you. 

Official Employee

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1.6K Messages

2 months ago

Hello @user_snccil, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. Did you put in a claim with Fedex or make a police report? 

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