Visitor

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1 Message

Wednesday, April 15th, 2026 6:08 PM

Mobile lines not showing up on mobile app

I transferred from now mobile to mobile and added 4 line. None of the lines show on the app, just the internet. When I log on the desktop I see the lines. I’m unable to utilize all features due to my lines not reflecting on the app. 

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Official Employee

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1.1K Messages

18 hours ago

Hello @user_90905u, thank you for taking the time to leave a post. Sorry to hear that you’re having trouble viewing your mobile lines in the Xfinity app. I understand how frustrating that can be, especially when you rely on the app for quick and easy access to important features. Have you tried logging out of the app and then signing back in? You might also try uninstalling the app and reinstalling it, as that can often help resolve issues like this.

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