Greetings, @user_80de33! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about your email migration. You have definitely come to the right place for assistance.
According to our support page FAQs (https://www.xfinity.com/support/articles/yahoo-email-migration-overview), most of your folders should have transferred over during the migration, but there were a few exceptions. There was a limit of folders that could be moved over, but anything above that limit would have been consolidated into a single folder on the Yahoo side. There was also a length limit on folder names, but those would have just been truncated into shorter names. Yahoo did mention that if any folder names matched their own system folders, those folders would have been automatically renamed. Hopefully, your folders are in there somewhere, but they could have been moved or renamed. If you encounter any issues, you can reach out to Yahoo directly by going to https://welcome.yahoo.com/.
XfinityJamesC
Official Employee
•
2.9K Messages
19 days ago
Greetings, @user_80de33! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about your email migration. You have definitely come to the right place for assistance.
According to our support page FAQs (https://www.xfinity.com/support/articles/yahoo-email-migration-overview), most of your folders should have transferred over during the migration, but there were a few exceptions. There was a limit of folders that could be moved over, but anything above that limit would have been consolidated into a single folder on the Yahoo side. There was also a length limit on folder names, but those would have just been truncated into shorter names. Yahoo did mention that if any folder names matched their own system folders, those folders would have been automatically renamed. Hopefully, your folders are in there somewhere, but they could have been moved or renamed. If you encounter any issues, you can reach out to Yahoo directly by going to https://welcome.yahoo.com/.
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