Visitor
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1 Message
MY VIRTUAL CARD FOR XFINITY MOBILE ACCOUNT
I WAS TOLD I WOULD HAVE RECIEVE MY CARD AND BE ABLE TO USE IT....TODAY I SPENT THE DAY WORKING WITH AN AGENT TO ACTIVE MY CARD WE GOT THE CARD NUMBER, THE EXPIRATION DATE AND THE CVS2 NUMBER BUT I HAVE NOT BEEN ABLE TO US IT....WHAT IT GOING ON
XfinityQuemekia
Official Employee
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738 Messages
21 days ago
Hi there @user_zq4ljq, I am so sorry to hear about this frustrating experience with activating and using your Xfinity prepaid card. I understand you are upset, and we're here to help get this resolved and the card working for you.
To confirm, does your card show processed through the Incentive Tracker: https://www.xfinityincentivetracker.com/track?
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