btse1's profile

Contributor

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36 Messages

Wednesday, August 27th, 2025

Need help learning how to access email on android device

Comcast / xfinity apparently changed the method of accessing email on an android phone. I have been able to do that for several years but am no longer able to unlock the mystery. Can someone give me step by step instructions on how to do that?

Thank you.

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Official Employee

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1.9K Messages

6 hours ago

Hello btse1 thank you so much for taking the time to reach us here via our Xfinity Forums! What app are you using when accessing your Comcast.net email currently? 

 

When using a third-party server, we do need to ensure that all settings are completely correct. 

 

- POP3 (incoming email)

- Server: mail.comcast.net/ also try pop3.comcast.net

- Port: 995 User name is your email address [xxxx.yyy]@comcast.net

Security: SSL/TLS

Authentication: Normal password Check on new messages at startup  SMTP Settings (outgoing email) Server name:  smtp.comcast.net Port: 465 User name is your email address [xxxx.yyy]@comcast.net Authentication: Normal password

Security: SSL/TLS

 

Are you able to log in directly to our Xfinity Email Suite, or are there issues conencting there as well? 

 

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