Need Help with Xfinity Mobile

My Xfinity purchased phone’s camera broke And I need it for work. I need to buy a temporary phone while I shop for a new one. How do I transfer the Sim card?

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barefootgirl27

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8 Messages

1 year ago

To add to the above I need to be able to chat with Xfinity support. This is so difficult

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Hey there barefootgirl27. Sorry to hear that your camera broke. We are happy to assist. Does your current phone have a physical SIM card, or is it an eSIM? Do you already have the temporary phone you intend to use? It would need to be a compatible device and unlocked. Here is some information about compatible devices: https://www.xfinity.com/support/articles/bring-your-own-phone-details.

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1 year ago

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barefootgirl27

Need Help with Xfinity Mobile

barefootgirl27

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