New eSim on old phone

No. Not yet. Even thought I've since purchased a 17, it would be nice if the 16 was fully functional to use as a "backup" in case of emergency.

Another issue - my Watch 8 that is on my plan, and had be receiving a cellular signal, no longer gets cellular. It's on my plan, but quit connecting once the logic board was replaced on the 16. I've gotten it paired with the replacement phone, but when I try to connect it to cellular it just says "Sorry, looks like we are having technical difficulties. Please try again." This was in the Xfinity App and Watch App. I don't know if the 8 needs to be removed and re-added? No idea. My new Watch 11 works just fine after receiving the same error earlier but after waiting 24 hours of trying, it connected. The 8 has yet to get a signal, it has been fully unpaired from the 16 and reset to factor setting before pairing with the 17.

Thank you for letting us know about these issues, @solariderx. I appreciate you taking time out of your day to reach out to us, and I want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get this resolved.

If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.

To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.