Visitor

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3 Messages

10/12/2026 10:39 PM

No phone or texting functionality after switching form Verizon to Xfinity mobile today

Today I switched over to Xfinity from Verizon.  I still am unable to make calls or send texts.

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Visitor

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3 Messages

13 days ago

I cannot call Xfinity or text to resolve this problem.

Visitor

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3 Messages

13 days ago

Still connected to Verizon

Visitor

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3 Messages

@user_u9cv13​ Sorry to hear about this dilemma.    Can you call Verizon.  Hope this gets resolved for you.

Official Employee

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2.9K Messages

Thank you for meeting us here about the service issues with the transfer to Xfinity Mobile, @user_u9cv13. I hope you have resolved the issues by now. If not, we're happy to help. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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