Pending internet activation

user_bp01i3, Hi there! Thanks for reaching out. I can definitely understand why you’re at the point of considering canceling after everything you’ve already gone through. Having four orders canceled without getting an explanation for an activation alert would be incredibly frustrating. Let’s take a closer look at what’s happening on the account so we can determine the best next step. Would you mind sending us a direct message with your first/last name and full address by clicking the "direct message" icon on the upper right page of the forum page? Once you click on that, click the "Start new conversation" (pencil and paper) icon. In the 'To:" line, input our shared handle "Xfinity Support" to send us a direct message.