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Saturday, April 18th, 2026 1:09 PM

Phone not compatible

I am having issue with getting my phone compatible with Xfinity. It makes no sense they run off Verizon 5G but I am issue with my Galaxy Z Fold 7 being compatible with the mobile side. There has to be some way for me to get this done. Is there anyone who has been having the same issues. I need help. 

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2.7K Messages

8 days ago

 

user_d44zqc Here is the best way to see if the phone you have can work on our Xfinity plans. https://www.xfinity.com/mobile/byod/compatibility/imei if this website shows it is not compatible you would need to bring a different phone or purchase a new one. 

 

(edited)

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