Visitor
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1 Message
Phone trade in
I have upgraded both phones on my plan I have not received a shipping label for either of them I would like to get that done asap
Visitor
•
1 Message
I have upgraded both phones on my plan I have not received a shipping label for either of them I would like to get that done asap
XfinityPaula
Official Employee
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1.2K Messages
4 months ago
Hi @user_21b59e Thanks for reaching out to us on our Xfinity forums! Phone upgrades are exciting! What type did you upgrade to? I've been enjoying the last few pixel devices!
I would love to help out with the shipping label, but my team has limited access at this time to submit a request. Did you receive the new phones yet? Since my team is limited, calling one of our amazing mobile specialist may be helpful as well. Their contact number is at the bottom of our trade in site
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