Dcc2's profile

Visitor

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2 Messages

Saturday, June 28th, 2025 8:03 PM

Closed

Phone

I got free phone and salesman said sell it. I kept it and now have a bill and Xfinity won’t take it back because it is over 14 days. I didn’t want a phone and all he said was it’s free. How do I get it returned 

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Visitor

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2 Messages

1 year ago

Anyone know if there is a special way to contact them?

Official Employee

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1.4K Messages

Good afternoon @Dcc2. Can you provide us some more details about what happened? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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