Visitor
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2 Messages
Purchase of Mobile phone
I recently purchased a new I phone from Xfinity and having trouble submitting my Verizon statement to the website mobile timetoswitch in order to get the credit card for turning in my phone from Verizon. They keep telling me I am not submitting the right information but I sent the Verizon statement. I keep getting the run around. This is very frustrating
XfinityRaul
Official Employee
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1.9K Messages
7 hours ago
Hello, @user_c7i635. Thank you for making us aware you're having difficulties submitting your statement to get the gift card promotion. I would be more than happy to help get this submitted. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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