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Tuesday, January 14th, 2025 10:04 AM

Repeat of the same text message

I keep getting the same text message. It Sends two times each hour!

Text message reads “

Your automatic payment of $$$$.77 to Xfinity has processed - thank you. Review bill details here: https://t.xfin.me/834374D

TxtHelpOrStop

Msg&DataRatesMayApply “

please help how can I make this stop. I even text back STOP. 

Official Employee

 • 

1.9K Messages

2 days ago

Greetings, @user_Conrad! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you received so many payment notifications, but you have definitely come to the right place for assistance. Are you still seeing these, or have they stopped coming? Can you confirm there was only ever one payment processed?

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