Visitor
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1 Message
Samsung Galaxy A56 Predicted Support Time Frame?
I've recently just purchased a Samsung Galaxy A56 5G (as I was eager to upgrade from my A53) and upon the initial phone setup process, I discovered that the A56 is not currently supported on the Xfinity Mobile Network.
Of course the blame lies squarely with me, as I would've known had I done more than the surface level snooping.
My only quandary remains, whether or not I should return the phone or wait for mobile support to catch up?
Is there any idea if/when support for this specific phone model will be offered?
Sincerest Thanks,
Deland
DreamSayerZ
Problem Solver
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892 Messages
1 month ago
@VixorDeland My advice would be to return it. Especially if you are going to stick with Xfinity Mobile. Because support will not be able to say if and when it would be supported. If ever. Xfinity Mobile is extremely slow in adopting new phones for some reason. When other carriers support them after launch. Otherwise, switch to different carrier.
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XfinitySean
Official Employee
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174 Messages
1 month ago
Hi there VixorDeland! Thanks for reaching out through our community forums! I'm sorry to hear your new device isn't supported. Unfortunately, we do not have any information on when or if that model will be supported. I'm sorry to say that might be worth returning. That said, there are several phones made by Samsung offered directly through Xfinity Mobile that you can find here if you're interested!
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