Series 11 apple watch not connecting to celluar data

Question

'My Apple Watch activation portal is consistently crashing. I have already verified my Primary ID role, reset my network settings, and unpaired/paired the watch as a new device. My account appears to have a stuck, pending, or corrupt wearable provisioning line. Please completely delete any partial watch lines from my backend profile and manually rebuild the line using my watch's EID and IMEI.'

XfinityPeterH · Answer

user_44nfpr Thank you fo ryour post and for allowing our team to work with you on this. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message. That said since you have already send us a DM we will continue to work with you there.

Devices

user_44nfpr

Series 11 apple watch not connecting to celluar data

XfinityPeterH

New to the Community?