U

Monday, January 29th, 2024 4:23 PM

Closed

Sim card security

I just transferred to xfinity from Verizon And I took my phone to the xfinity store where the xfinity reps swapped out my sim cards..   However, the rep did not give me my old SIM card back. Should I be concerned that he kept ?  

Or is the SIM card canceled by Verizon? And it is now unable to be used?

Official Employee

 • 

1.6K Messages

10 months ago

@user_qnincl Hello and thank you for choosing Xfinity Mobile has your cell phone service provider. You no longer need your old SIM card, so the rep would have disposed of it for you.  

forum icon

New to the Community?

Start Here