Visitor
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1 Message
Smartwatch con
Like all the others on forum was conned into accepting “free” smartwatch. I have paid for it for 1.4 yrs and switched to Verizon. I am still getting billed for 12.59 ea month even tho I have no mobile service. I’ve never used the watch and want this bill to stop. However now told have to pay for free watch to stop billing.
XfinityAlfonso
Official Employee
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2K Messages
2 months ago
Hello user_yerme0, thanks so much for taking the time to reach us here via our Xfinity Forums. This is never the experience we'd want for you, and want to do everything we can to help.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.
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