Visitor
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1 Message
Subject: Requesting Manual CNAM/LIDB Update for Recycled Number.
I am a Washington customer. My number is broadcasting the previous owner's name ([Edited: "Personal Information"]). I need a Manual CNAM update to clear this. Please have an official employee reach out.
XfinityJeffB
Official Employee
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201 Messages
20 hours ago
Hello JT2020, thank you for contacting us here in our Xfinity Community forums. I understand how the wrong name can be frustrating when you are trying to contact people. I will be happy to assist you with your concern regarding giving out the wrong name when you call. Are we talking about your landline phone number, or Xfinity Mobile phone?
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