teresa_123's profile

Regular Visitor

 • 

4 Messages

Wednesday, October 1st, 2025

Trade in prices

A couple months ago I was going to trade my Galaxy S23 Ultra for IPhone 16 Pro Max and was getting full trade in of whatever promotion was. Lady talked me into waiting for IPhone 17 to come out, now they are offering me $250 to trade in my phone. I have been with XM since they started.  Way to treat long time customers!!

Oldest First
Selected Oldest First

Official Employee

 • 

2.5K Messages

6 days ago

Greetings and welcome to our Forums. You came to the right place for help and our Xfinity Support Team is here to work with you. I understand that you are upset with the trade-in value for your device not matching what it was previously. Do you know how much you were previously quoted for the device? Also, have you made the upgrade yet?  

forum icon

New to the Community?

Start Here