Visitor

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1 Message

10/14/2026 6:15 PM

Transfer PIN number

Switching phone co and keeping my phone number

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Selected Oldest First

Official Employee

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3.1K Messages

9 days ago

 

user_cbrx8lHello there. Please let us know if you still need assistance. We are happy to help. 

 

Visitor

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3 Messages

Still need help to transfer PIN

Visitor

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3 Messages

8 days ago

Get transfer PIN to get new service

Official Employee

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3.9K Messages

Hi there, user_mlldo4! The best way to get a transfer PIN would be through our Xfinity App. Do you have access to the Xfinity App? For more information on this process, you can visit us HERE.

 

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Visitor

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3 Messages

TY! I did get my pin and have gone through all (I think it's all) the gyrations to prep for the transition to Mint (my new carrier). I understand that the process to port a number can take up to 48 hours to complete. It's now at ~27 hours. 

Official Employee

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2.8K Messages

Thank you @user_mlldo4, please let us know if you run into any issues or have any additional questions! 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick
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