Transfer Pin

@user_z7h1xf 

1. Sign in to your Xfinity Mobile account online and go to the Devices tab.
2. Select the device associated with the mobile number you want to transfer.
3. Scroll down to Transfer your number, cancel this line and select Learn More.
4. Choose the active line and send a one-time passcode (OTP) to that line.
Enter the OTP and select Confirm Code.
5. Send yourself a text message with the security PIN, which expires in 24 hours.

Hi there @user_z7h1xf. Thank you so much reaching out to us regarding your concern of getting a transfer pin. Please follow the instruction that @DreamSayerZ provided. Thank you so much for your help @DreamSayerZ.

I made an appointment to upgrade my phone at an Xfinity store but they cancelled my reservation for no reason.

Time for a new provider.

I'm trying to get my security pin to transfer my number through the app but the portion where I get the pin won't load.

I go into another Xfinity store to get the pin but they say they can't give that out at the store level, tells me to call 611.

I call 611 and after holding for 15 minutes customer support she tells me to delete and redownload the app and try it again.

Of course that doesn't work, she tells me i have to go into the store to get my pin.

I'd really like to keep my number that I've had for the last 20 years but Xfinity is holding it hostage.

How do we get a class action lawsuit started against these criminals? Any lawyers reading this let me know.

Before any Xfinity employees reply to this with step by step instructions don't bother, this company is just like those instructions, they don't work.