Visitor
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1 Message
Transfer
I’ve tried transferring from cricket to Xfinity and my phone is stuck in sos mode and will not work for phone service
Visitor
•
1 Message
I’ve tried transferring from cricket to Xfinity and my phone is stuck in sos mode and will not work for phone service
XfinityAdrienne
Official Employee
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2.5K Messages
20 days ago
Good Morning, @user_pc20o6! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I do apologize about the experience with transferring your line to the Xfinity Mobile services, it certainly is not what we want for our customers. Just to ensure I am on the same page, can you share any troubleshooting steps you have completed? Are you still unable to use the service? Please let us know.
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